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    The following are the terms and conditions that constitute our Shipping Policy.

    Domestic Shipping Policy

    Shipment Processing Time

    All orders are generally processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.  If we are experiencing a high volume of orders, shipments may be delayed.  Please allow additional days in transit for delivery.


    Shipping Rates & Delivery Estimates

    • Shipping charges for your order will be calculated and displayed at checkout.
    • Shipping is calculated at roughly R20/kg with a minimum shipping fee of R85 with free shipping over a certain amount subject to change from time to time.
    • Shipping times range from 2 to 5 days within South Africa.


    Shipment Confirmation & Order Tracking

    • You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.



    • If you received your order damaged, please contact within 5 days after receipt of the shipment.  Please include pictures of the damaged goods and damaged packaging.
    • Please save all packaging materials and damaged goods before filing a claim.


    International Shipping Policy

    • We currently do not ship outside South Africa